COVID19 has interrupted our normal production and delivery timescales. Thank you for your patience during this time. For any enquiries or technical support please email firstname.lastname@example.org
This website is operated by Anveck Ltd T/A SQ9 (referred to as “SQ9/we/our/us”). As a user of this website (referred to as “you/your”) you acknowledge that any use of this website including any transactions you make is subject to our terms and conditions below.
Please read through these terms and conditions carefully before using this website and print a copy for future reference if you require.
We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
2.1. Promotional codes apply to specific promotional offers and can only be used per that relevant promotion.
2.2. If an offer or promotional code is for a particular item, then that code can only be used against that item.
2.3. Promotions and/or discounts that display an expiry date are only eligible for use up until that expiry date and cannot be used after that date.
2.4. Unless otherwise explicitly mentioned on an offer, a promotional code or discount cannot be used against any current, processed or any type of purchase that is in the process of being completed.
2.5. Some products may be excluded from promotions, this will be made clear by either / and / or:
2.5.1. Identified during the promotion of the offer
2.5.2. Identified on the excluded product page
2.5.3. Identified during the cart and/or cart checkout process that this product or brand is not included against the specified promotion.
2.6. Product codes or promotional discounts have no cash value and cannot be redeemed as such.
2.7. If you decide to return or seek a refund on an order that contains a promotional code or discount in that order, the promotional code cannot be refunded or re-used on further orders outside of the promotional window.
3.1. Orders can be made by selecting your required product(s), adding to your basket and following the checkout process. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
3.2. The ‘confirmation’ stage sets out the final details of your order. Following this, we will send to you an order acknowledgement email. Please note that this email is not an order confirmation or order acceptance from holemoreputts.com.
3.3. Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the product(s) ordered unless we have notified you that we do not accept your order or you have cancelled it (please refer to our Returns Policy).
3.4. We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. If you wish to obtain specific details of your previous orders please Contact Us
4.1. All goods must be signed for by an adult aged 18 years or over upon delivery.
4.2. Delivery charges and estimated timescales are specified in the Delivery section and also when you place an order. We make every effort to deliver goods within the estimated timescales; however delays are occasionally inevitable due to unforeseen factors. Holemoreputts.com shall be under no liability for any delay or failure to deliver the products within estimated timescales.
4.3. Upon delivery it is your responsibility to check the package and its contents thoroughly. If you notice any signs of security tape damage, theft or attempt for theft, damage of goods or any unacceptable condition of package and its contents you are requested not to accept the package. If you are willing to accept the package then you are requested to sign on the delivery note that you have noticed for e.g. Goods Damaged or Theft Attempt etc. Failure to comply with these terms will revoke your ability to make any claim under the above provision as such no credit will be issued.
4.4. If the package has not been accepted or rejected, besides the valid reasons (see 4.3) during delivery, the respective courier will make a return charge to Holemoreputts.com. This charge will be required to be paid before processing a redelivery or will be retained if the order has been cancelled.
4.5. Risk of loss and damage of products passes to you on the date when the products are delivered and signed for.
5.1. We take payment from your card at the time we receive your order, once we have checked your card details. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. Either an alternative product will be offered or a full refund will be given when you have already paid for the goods.
5.2. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
5.3. Payment can be made by any major credit or debit card.
5.4. All prices include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated (for further details see our Delivery section).
6.1 Usage of SQ9 products and services constitutes customer’s acceptance of SQ9’s Billing Policy, and all customers must comply with this billing policy
6.2 Special note regarding Signed Subscription Agreements: If you entered into a Signed Subscription Agreement with SQ9, please review your contract for specific terms relating to your obligations in addition this billing policy. In the event the terms of your signed contract conflict with these terms, the signed contract will prevail.
6.3 Customers are responsible for keeping all credit or debit card details and contact information current. This can be done online in your account(s) by selecting “Settings” and making changes under “Billing”. If this is not available contact us via email@example.com
6.4 All recurring subscriptions Invoices are generated, credit and debit cards are billed, and payments are collected at the beginning of each billing period. Customer billing periods typically begin on the day of the month in which the sq9 account was created for the customer’s initial subscription plan unless otherwise noted on a separate Signed Subscription Agreement
6.5 Any recurring monthly subscription plan that is not subject to a separate Signed Subscription Agreement with SQ9 shall have an initial term of 12-months and shall billed to your debit/credit card on a monthly basis. If cancellation is not requested in writing to firstname.lastname@example.org before the end of the initial 12-month term, then the customer agrees that the monthly subscription will automatically extend on a month-to-month basis until the Customer or SQ9 terminates the monthly subscription.
6.6 After expiry of the Minimum Subscription Period a customer may serve a Termination Notice which comes in to effect 30 days after the notice of termination has been given.
6.7 Billing Cycle:
6.7.1 All credit or debit cards are automatically charged on the customer’s specific billing cycle date.
6.8.1 All overdue accounts may be assessed interest charges.
6.9 Delinquent Payments:
6.9.1 In the event any payment is past due, the account may be disabled until balances are paid in full. When disabled, all access will be suspended and data will be unavailable.
6.10 Unpaid Accounts:
6.10.1 Once an account is unpaid for 60 days, it may be cancelled due to non-payment. Once cancelled, the customer will not be able to recover any files until the account is current. Application data may be stored for up to 90 days post-cancellation; after 90 days, application data may no longer be available. In this event, the account record and unpaid balance may be submitted to a third-party collection service.
6.11.1 If a customer initiates a chargeback, SQ9 may assess a £40 / $50.00 processing fee for each individual chargeback.
6.12 Collections Fee:
6.12.1 In the event an account is submitted to a third-party collections service, a £25 / $35.00 processing fee may be assessed to the existing account balance. This fee is in addition to any other fees previously assessed on the account.
6.13 Payment Methods:
6.13.1 Nudge accepts payments via credit or debit card via third party payment processing partner, Stripe.
6.14 Cancellation Process
6.14.1 A request to cancel your subscription must be made verbally or via email to a SQ9 representative. Emailed cancellation requests must be sent to email@example.com in order to be valid. Customers are encouraged to keep records of all communications regarding cancellation.
6.15.2 Simply cancelling the credit or debit card associated with an account does not cancel the account. SQ9 will continue to treat this as an open account and the billing cycle will continue, resulting in an overdue account that may be turned over to a third party collection service.
6.16.1 Monthly Subscriptions, including but not limited to those related to any SQ9 Service, are non-refundable and will not be prorated at any time.
7.1. All Holemoreputts.com products are guaranteed against manufacturing defects for 12 months. Your statutory rights are unaffected. Please note all shipping charges that have been incurred prior to cancellation of your order will be retained to cover costs if your order has been cancelled for no reason or if you do not accept a replacement.
This guarantee does not cover:
7.2. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations for EU Purchases. For purchases within the UK, your rights are bound in accordance to that of ‘The Consumer Contracts Regulations’ in force as of 13 June 2014.
7.3. In the EU, you have the right to cancel your online purchase within seven working days. In the UK, you have the right to cancel your online purchase within fourteen working days.
This “cooling off” period begins on the day when you receive your purchase.
You can choose to cancel your order for any reason within this timeframe – even if you simply changed your mind.
Holemoreputts.com will issue you a refund within 30 days of receiving the unwanted, unused item back into stock. This refund will include any shipping charges you have paid when you made your purchase but not the return shipping charges.
8.1. Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
8.2. Subject to Section 7.1 above, Holemoreputts.com will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. Holemoreputts.com will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Holemoreputts.com accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.
8.3. Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.
8.4. Subject to Section 7.1 above, Holemoreputts.com will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or loss of goodwill or reputation; or special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.
8.5. Notwithstanding the above, subject to Section 7.1 Holemoreputts.com’s aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid or payable by you for the product(s) in respect of one incident or series of incidents attributable to the same clause.
8.6. This clause 6 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.
8.7. We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
9.1. The contract between us shall be governed by the laws of the Republic of Ireland and any dispute between us will be resolved exclusively in the courts of Republic of Ireland. English is the only language offered for the conclusion of the contract.
9.2. Holemoreputts.com shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
9.3. To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.
9.4. You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by Holemoreputts.com.
9.5. Holemoreputts.com reserves the right to transfer, assign or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.
9.6. If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
9.7. These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and Holemoreputts.com relating to the use of this website (including the order of products) and set forth the entire agreement and understanding between you and Holemoreputts.com for your use of this website.
We recommend you print out a copy of these terms and conditions for your future reference.
If you have any questions regarding the Holemoreputts.com website please contact us.
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